Effective Date: 15th October 2025
At Ved Sangam Ayurvedic, we are committed to providing you with high-quality Ayurvedic products. If you are not completely satisfied with your purchase, we offer a transparent refund and return policy as outlined below.
1. Eligibility for Returns
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Products must be unused, unopened, and in the original packaging.
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Returns must be initiated within 7 days of receiving the product.
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Perishable items, opened products, or products showing signs of use are not eligible for return.
2. Return Process
To return a product:
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Contact our customer support team at support@vedsangam.com with your order number and reason for return.
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Our team will guide you on the return shipping process.
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Ensure the product is securely packed to avoid damage during transit.
3. Refunds
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Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed to the original payment method within 7–10 business days.
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Shipping charges are non-refundable.
4. Damaged or Defective Products
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If you receive a damaged or defective product, please contact us immediately with photos and details.
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We will either replace the product or issue a full refund, including shipping costs.
5. Exchanges
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Currently, we do not offer direct exchanges. If you wish to exchange a product, you may return the original product and place a new order.
6. Contact Us
For any questions regarding returns or refunds, reach out to our customer support team:
Email: support@vedsangam.com
Phone: +91-99999 78080